ABU DHABI – e& UAE has launched ‘Care Plus’, a support service designed specifically for business customers, a pioneering service that enables businesses to precisely tailor support levels to their unique requirements and key priorities.
Care Plus is a service that gives customers the flexibility to customize their support experience. Businesses can choose from a range of premium support packages and features to meet their specific needs with the highest level of care and responsiveness.
Care Plus is the latest addition to e&UAE’s comprehensive B2B (Business to Business) managed services portfolio. As the first layer, it provides a critical foundation to support your business from the ground up, evolving to reach full-fledged managed services delivered by an expert team and latest technology, allowing e&UAE’s customers to focus on their core business activities without worrying about their network and infrastructure environment.
Marwan Al Zabi, Vice President, Business Care, e& UAE, said: “At Care Plus, we don’t just meet our customers’ needs, we anticipate them, setting a new standard for customer support in the telecommunications industry in the MENA region. This service is a testament to e& UAE’s relentless commitment to innovation and unwavering commitment to providing an exceptional experience to our B2B clients.”
Key benefits of the “Care Plus” service include:
Care Plus customers enjoy a dedicated team providing personalized and prioritized support, fast resolution of technical and billing issues, customized features and services to address specific business requirements, and seamless integration with customers’ operations for maximum efficiency.
The introduction of ‘Care Plus’ has already generated a tremendous response and positive feedback from the business community, consolidating e&UAE’s position as a leading provider of transformational managed services in the region.
e& UAE is continuously innovating and expanding its comprehensive B2B service offerings to support businesses across the region, and Care Plus represents e& UAE’s commitment to providing top-class managed services that meet the evolving demands of its diverse clientele.
By putting customers at the heart of innovation, e& UAE is focused on redefining the standard of customer support in the industry, empowering businesses and enabling their success.
To find out more about Care Plus and its business benefits, please visit the e&UAE website.
About e&UAE
e& UAE represents e&’s communications division in the UAE, with a mission to maximise stakeholder value, deliver unparalleled customer experience and optimise business performance for sustainable growth and success.
e&UAE will leverage the latest world-class technology to expand its core and digital services, enhancing consumer value propositions with digital services that cater to new consumer lifestyles and emerging demands beyond core telecom services, such as health, insurance and gaming.
e&UAE will continue to act as a trusted partner to meet and exceed the connectivity needs of businesses.
e&UAE will strengthen its leadership position as a digital communications company supporting customers in the hyper-connected digital world, and channelling new and sustainable demand into future areas such as private networks, autonomous vehicles and AI.
For more information about e&UAE, please visit https://www.etisalat.ae